[PHP] Support Ticket System V2

[Henry Morgan]

Автор: PHP
Название: Support Ticket System V2

Support ticket system is an adequately designed ticket managing PHP system that facilitates great user experience for your Clients / Customer / End-User. Accessible by multiple agents and admins, this tool helps in managing tickets generated by Clients / Customer / End-User. By adequately managed support you can close the generated tickets.

• An effective dashboard with graphical representation of categories and tickets. Get an insight on number of agents as well as open and closed tickets.
• Facilitates multiple admin usage.
• Generates ease for clients in creating tickets.
• You can add multiple agents to resolve queries.
• Search tickets by unique number.
• Change the ticket status to in progress, on hold or closed.
• Maintaining personal notes for each tickets.
• Create various categories for easy customer resolution.
• Multiple language access.
• Wizard installation.
• An expressive, elegant syntax using Laravel.

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